Learn transparently how rbaijee collects, uses, and protects your personal information. We prioritize your privacy above all.
Rbaijee is a trusted online gaming and Sports Betting platform trusted by hundreds of thousands of members in Bangladesh. We believe that a truly trustworthy platform's first responsibility is to show complete respect for its members' personal information. This Privacy Policy ("Policy") is a formal expression of that commitment.
This policy states what types of information rbaijee collects, why we collect it, how we use it, and how we protect it. When you register on rbaijee, log in, or use any service, you are automatically considered to have accepted this Privacy Policy.
This policy is prepared according to international data protection standards, particularly GDPR (General Data Protection Regulation) and applicable laws in the Asia-Pacific region. Instead of complex legal language, we want to explain everything to you in simple terms, because you have the right to understand.
This Privacy Policy applies to all registered and unregistered users of rbaijee — those who visit the website, use the app, or receive any service.
Rbaijee collects certain specific information to provide proper service, ensure security, and meet legal obligations. We collect only necessary information — nothing more.
| Types of Information | Example | Collection Purpose |
|---|---|---|
| Identity Information | Name, date of birth, national ID | KYC verification and age confirmation |
| Communications Data | Email, mobile number | Account communication and support |
| Financial information | Payment methods, transaction history | Deposit/Withdrawal Processing |
| Device Information | IP address, browser, operating system | Security and Fraud Prevention |
| Usage Data | Gaming history, login times, bet records | Service Improvement & Personalization |
| Location information | Country, city (approximate from IP) | Complying with geo-restrictions |
Rbaijee never collects or stores your bank account password, PIN number, or full card number. Payment information is processed directly through an encrypted payment gateway.
Rbaijee uses collected information only for stated purposes. No information is used without authorization.
If you don't want promotional emails or SMS, you can opt-out anytime by contacting support. However, you can't disable transaction-related urgent notifications as they're necessary for your account security.
Rbaijee follows industry-leading technology and processes to protect your information. Our security measures work across multiple layers.
All data transfers are protected with 256-bit SSL/TLS encryption.
Secure data centers with firewalls and intrusion detection systems.
Regular system audits by third-party security experts.
Additionally, rbaijee controls internal information access — only authorized staff can view your information for specific purposes. All access is logged and regularly reviewed.
While rbaijee provides strong security, protecting your password and login details is also your responsibility. Use a strong password, change it regularly, and never share it with anyone.
Rbaijee uses cookies and similar tracking technologies to enhance your browsing experience and ensure platform functionality. Cookies are small text files stored on your device.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Essential cookies | Maintaining Login Sessions & Security | Until Session End |
| Preference Cookies | Remembering Language & Theme Settings | 1 Year |
| Analytics cookies | Traffic analysis and page performance monitoring | 2 Years |
| Security Cookies | Fraud detection and CSRF protection | 30 Days |
You can disable cookies anytime from your browser settings. However, disabling essential cookies may limit some platform features. We recommend keeping only third-party tracking cookies disabled while keeping core service cookies enabled.
Under rbaijee's Privacy Policy, you have certain important rights that you can exercise at any time.
You have the right to know and see what information we've collected about you. Submit a request to support and we'll provide the information within 30 days.
If there are errors in your stored information, you can request corrections. We'll correct them as quickly as possible.
After account closure, you can request deletion of information that falls outside legal requirements. Some information must be retained for legal reasons.
You can request a machine-readable copy of your information, which can be transferred to other services.
You can object to using your information for specific purposes, especially marketing or profiling.
You can request to temporarily restrict information processing in certain circumstances.
To exercise any of the above rights, contact our support team. We typically respond within 30 business days. Complex requests may take longer, but you'll be notified in advance.
Rbaijee retains your information only as long as necessary. Different types of data follow separate retention policies.
| Types of Information | Retention Period | Why |
|---|---|---|
| Account information | 5 years after account closure | Legal and regulatory obligations |
| Transaction Records | 7 Years | Financial regulatory requirements |
| KYC documents | 5 Years | AML and Identity Verification Act |
| Gaming History | 3 Years | Dispute resolution and audit |
| Support Conversations | 2 Years | Service Quality Review |
| Marketing Information | Upon opting out | Consent-Based |
When the retention period ends, information is securely deleted or made unidentifiable. We never keep more data than necessary.
Rbaijee may update this Privacy Policy from time to time. The method of notifying you may vary depending on the type and importance of changes.
Beyond legal compliance — we genuinely believe in protecting your information. Here are our six core commitments.
All your information is protected with 256-bit AES encryption from when it reaches our servers through storage.
Rbaijee's revenue comes from gaming services, not advertising or data sales. Your information will never be sold to third parties.
Instead of complex legal language, we explain everything in clear terms so every member understands their rights.
International standard GDPR protocols are followed, giving you full control over your information.
We don't retain information longer than needed. After the retention period ends, data is securely and permanently deleted.
For any questions or requests regarding information security, our expert support team is always ready to help.
Here are answers to the most common questions members ask about our Privacy Policy.